1|# 05 - OPERATIONAL EXCELLENCE — Home
     2|**Purpose:** Business operations, client management, and process documentation.
     3|
     4|## Contents
     5|
     6|### **(Subdirectories to be populated with operational processes)**
     7|
     8|---
     9|
    10|*Focus: Streamlining business operations, client workflows, and maintaining service excellence.*
    11|