feat: Sprint A Wahab review batch — categories, property hierarchy, priority grouping

Items 1-5, 9, 11 from denya-wahab-feedback-s2:
- Category.show_in_form (alert-only flag): Gas Leak hidden from issue picker
  but kept urgent for SLA/alert and reporting; emergency quick path on the
  new-issue form creates urgent tickets via include_hidden categories.
- Seed: Aluminum/Glass, Carpentry, Mould & Damp (Medium default) maintenance
  categories; Lost Property renamed Missing Item (+ sub).
- One alembic migration: add show_in_form (backfill True, Gas Leak False) +
  data rename Lost Property -> Missing Item.
- Property -> Building -> Apartment cascade with searchable apartment combobox
  on the new-issue form and ticket list filters; /api/tickets/units gains
  building filter + /units/grouped variant; /api/tickets gains additive
  building/unit_id filters. apartment_mapping.json committed (deterministic).
- Group-by-priority toggle on /tickets (four sections + unknown bucket,
  age-sortable, composes with filters, URL deep links), FM dashboard active
  tickets, and CS dashboard priority card click-through.
- Tests: 13 new (category visibility, seed idempotency/sync, unit grouping,
  ticket building/unit filters).
This commit is contained in:
root
2026-08-02 09:30:29 +00:00
parent 2e995ee758
commit 2407f294f4
16 changed files with 1579 additions and 97 deletions
+203 -7
View File
@@ -14,7 +14,7 @@
<!-- Filters -->
<div class="bg-white rounded-xl shadow-sm border border-gray-200 p-4 mb-6">
<div class="grid grid-cols-2 md:grid-cols-4 lg:grid-cols-6 gap-3">
<div class="grid grid-cols-2 md:grid-cols-4 xl:grid-cols-8 gap-3">
<div>
<label class="block text-xs text-gray-500 font-medium mb-1">Search</label>
<input type="text" x-model="filters.search" @input.debounce="loadTickets()" placeholder="Ticket # or description..." class="w-full px-3 py-2 text-sm border border-gray-300 rounded-lg focus:ring-2 focus:ring-denya-500 focus:border-transparent outline-none">
@@ -52,12 +52,39 @@
</div>
<div>
<label class="block text-xs text-gray-500 font-medium mb-1">Property</label>
<select x-model="filters.property" @change="loadTickets()" class="w-full px-3 py-2 text-sm border border-gray-300 rounded-lg focus:ring-2 focus:ring-denya-500 outline-none">
<select x-model="filters.property" @change="onPropertyChange()" class="w-full px-3 py-2 text-sm border border-gray-300 rounded-lg focus:ring-2 focus:ring-denya-500 outline-none">
<option value="">All Properties</option>
<option value="East">Pavilion East</option>
<option value="West">Pavilion West</option>
</select>
</div>
<div>
<label class="block text-xs text-gray-500 font-medium mb-1">Building</label>
<select x-model="filters.building" @change="onBuildingChange()" :disabled="!filters.property" class="w-full px-3 py-2 text-sm border border-gray-300 rounded-lg focus:ring-2 focus:ring-denya-500 outline-none disabled:bg-gray-50 disabled:text-gray-400">
<option value="">All Buildings</option>
<template x-for="b in buildings" :key="b">
<option :value="b" x-text="b"></option>
</template>
</select>
</div>
<div class="relative">
<label class="block text-xs text-gray-500 font-medium mb-1">Apartment</label>
<input type="text" x-model="searchApartment" @focus="apartmentOpen = true" @input="apartmentOpen = true" @keydown.escape="apartmentOpen = false"
:disabled="!filters.building" @blur="closeApartment()"
:placeholder="filterUnit ? filterUnit.apartment_code : (filters.building ? 'Search apartment...' : 'Select building')"
class="w-full px-3 py-2 text-sm border border-gray-300 rounded-lg focus:ring-2 focus:ring-denya-500 outline-none disabled:bg-gray-50 disabled:text-gray-400">
<div x-show="apartmentOpen && filteredApartments.length" class="absolute z-20 mt-1 w-full bg-white border border-gray-200 rounded-lg shadow-lg max-h-40 overflow-y-auto">
<template x-for="unit in filteredApartments" :key="unit.id">
<button type="button" @mousedown.prevent="selectFilterUnit(unit)" class="block w-full text-left px-3 py-1.5 hover:bg-denya-50 text-xs">
<span class="font-medium text-gray-800" x-text="unit.apartment_code"></span>
<span class="text-gray-400" x-text="` · Floor ${unit.floor || '—'}`"></span>
</button>
</template>
</div>
<div x-show="apartmentOpen && !filteredApartments.length && filters.building" class="absolute z-20 mt-1 w-full bg-white border border-gray-200 rounded-lg shadow-lg px-3 py-2 text-xs text-gray-400">
No apartments match
</div>
</div>
<div>
<label class="block text-xs text-gray-500 font-medium mb-1">From</label>
<input type="date" x-model="filters.dateFrom" @change="loadTickets()" class="w-full px-3 py-2 text-sm border border-gray-300 rounded-lg focus:ring-2 focus:ring-denya-500 outline-none">
@@ -67,20 +94,27 @@
<input type="date" x-model="filters.dateTo" @change="loadTickets()" class="w-full px-3 py-2 text-sm border border-gray-300 rounded-lg focus:ring-2 focus:ring-denya-500 outline-none">
</div>
</div>
<div class="mt-3 flex items-center justify-between">
<div class="flex items-center space-x-2">
<div class="mt-3 flex flex-wrap items-center justify-between gap-3">
<div class="flex items-center space-x-3">
<label class="flex items-center space-x-2 text-sm font-medium text-gray-700 cursor-pointer select-none">
<input type="checkbox" x-model="groupByPriority" @change="syncUrl()" class="rounded border-gray-300 text-denya-600 focus:ring-denya-500">
<span>Group by priority</span>
</label>
<div x-show="groupByPriority" class="flex items-center space-x-2 text-xs">
<button @click="ageDir = ageDir === 'asc' ? 'desc' : 'asc'" class="px-2 py-1 border border-gray-300 rounded-lg hover:bg-gray-50 text-gray-600" x-text="ageDir === 'desc' ? 'Newest first ↓' : 'Oldest first ↑'"></button>
</div>
<span class="text-xs text-gray-500">Page <span x-text="page"></span> of <span x-text="totalPages"></span></span>
</div>
<div class="flex items-center space-x-2">
<button @click="page > 1 && (page--, loadTickets())" :disabled="page <= 1" class="px-3 py-1 text-sm border rounded hover:bg-gray-50 disabled:opacity-50 disabled:cursor-not-allowed">Prev</button>
<button @click="page < totalPages && (page++, loadTickets())" :disabled="page >= totalPages" class="px-3 py-1 text-sm border rounded hover:bg-gray-50 disabled:opacity-50 disabled:cursor-not-allowed">Next</button>
<button @click="filters = {search:'',status:'',priority:'',property:'',dateFrom:'',dateTo:''}; page=1; loadTickets()" class="px-3 py-1 text-sm text-gray-500 border rounded hover:bg-gray-50">Clear Filters</button>
<button @click="clearFilters()" class="px-3 py-1 text-sm text-gray-500 border rounded hover:bg-gray-50">Clear Filters</button>
</div>
</div>
</div>
<!-- Tickets Table -->
<div class="bg-white rounded-xl shadow-sm border border-gray-200">
<!-- Tickets Table (flat) -->
<div class="bg-white rounded-xl shadow-sm border border-gray-200" x-show="!groupByPriority">
<div class="overflow-x-auto">
<table class="w-full text-sm">
<thead class="bg-gray-50 text-gray-600 text-xs uppercase tracking-wider">
@@ -125,6 +159,53 @@
</table>
</div>
</div>
<!-- Tickets grouped by priority -->
<div class="space-y-4" x-show="groupByPriority">
<template x-for="meta in priorityGroupMeta()" :key="meta.key">
<div x-show="(groupedTickets[meta.key] || []).length" class="bg-white rounded-xl shadow-sm border border-gray-200 overflow-hidden">
<div class="px-5 py-3 flex items-center justify-between border-b border-gray-100" :class="meta.cls">
<span class="text-sm font-semibold text-gray-800" x-text="`${meta.label} (${groupedTickets[meta.key].length})`"></span>
</div>
<div class="overflow-x-auto">
<table class="w-full text-sm">
<thead class="bg-gray-50 text-gray-600 text-xs uppercase tracking-wider">
<tr>
<th class="px-5 py-3 text-left">Ticket</th>
<th class="px-5 py-3 text-left">Status</th>
<th class="px-5 py-3 text-left">Priority</th>
<th class="px-5 py-3 text-left">Description</th>
<th class="px-5 py-3 text-left">Assigned To</th>
<th class="px-5 py-3 text-left">Created</th>
<th class="px-5 py-3 text-left">SLA</th>
</tr>
</thead>
<tbody class="divide-y divide-gray-100">
<template x-for="ticket in groupedTickets[meta.key]" :key="ticket.id">
<tr class="hover:bg-gray-50 transition cursor-pointer" @click="window.location.href='/tickets/'+ticket.id">
<td class="px-5 py-3 font-medium text-denya-600" x-text="ticket.ticket_number"></td>
<td class="px-5 py-3"><span class="px-2 py-1 rounded-full text-xs font-medium" :class="statusClass(ticket.status)" x-text="ticket.status"></span></td>
<td class="px-5 py-3"><span class="px-2 py-1 rounded text-xs font-medium" :class="priorityClass(ticket.priority)" x-text="priorityBadge(ticket.priority)"></span></td>
<td class="px-5 py-3 text-gray-600 max-w-xs truncate" x-text="ticket.description || ''"></td>
<td class="px-5 py-3 text-gray-500 text-xs" x-text="ticket.assigned_technician_name || '—'"></td>
<td class="px-5 py-3 text-gray-500 text-xs" x-text="formatDate(ticket.created_at)"></td>
<td class="px-5 py-3">
<span x-show="ticket.sla_deadline" class="text-xs" :class="new Date(ticket.sla_deadline) < new Date() && !['Closed','Completed'].includes(ticket.status) ? 'text-red-600 font-medium' : 'text-gray-400'">
<span x-text="formatDateShort(ticket.sla_deadline)"></span>
</span>
<span x-show="!ticket.sla_deadline" class="text-xs text-gray-300"></span>
</td>
</tr>
</template>
</tbody>
</table>
</div>
</div>
</template>
<div x-show="!groupedTotal && !loading" class="bg-white rounded-xl shadow-sm border border-gray-200 px-5 py-16 text-center text-gray-400">
No tickets match your filters
</div>
</div>
</div>
<script>
@@ -137,25 +218,130 @@
totalPages: 1,
sortField: 'created_at',
sortDir: 'desc',
groupByPriority: false,
ageDir: 'desc',
unitGroups: {},
buildings: [],
searchApartment: '',
apartmentOpen: false,
filterUnit: null,
filters: {
search: '',
status: '',
priority: '',
property: '',
building: '',
unitId: '',
dateFrom: '',
dateTo: ''
},
async init() {
this.applyUrlParams();
await this.loadUnits();
await this.loadTickets();
},
applyUrlParams() {
const params = new URLSearchParams(window.location.search);
if (params.get('group') === 'priority') this.groupByPriority = true;
if (params.get('priority')) this.filters.priority = params.get('priority');
if (params.get('property')) this.filters.property = params.get('property');
if (params.get('building')) this.filters.building = params.get('building');
if (params.get('unit_id')) this.filters.unitId = params.get('unit_id');
},
syncUrl() {
const params = new URLSearchParams();
if (this.groupByPriority) params.set('group', 'priority');
if (this.filters.priority) params.set('priority', this.filters.priority);
if (this.filters.property) params.set('property', this.filters.property);
if (this.filters.building) params.set('building', this.filters.building);
if (this.filters.unitId) params.set('unit_id', this.filters.unitId);
const qs = params.toString();
const url = qs ? `/tickets?${qs}` : '/tickets';
window.history.replaceState({}, '', url);
},
async loadUnits() {
try {
const data = await app().apiGet('/api/tickets/units/grouped');
this.unitGroups = data || {};
if (this.filters.property) this.buildings = Object.keys(this.unitGroups[this.filters.property] || {});
if (this.filters.unitId) {
// Restore displayed apartment for a unit_id deep link
Object.values(this.unitGroups).forEach(prop => Object.values(prop).forEach(units => {
const u = (units || []).find(x => x.id == this.filters.unitId);
if (u) this.filterUnit = u;
}));
}
} catch (e) { console.error('Units load error', e); }
},
onPropertyChange() {
this.filters.building = '';
this.filters.unitId = '';
this.filterUnit = null;
this.searchApartment = '';
this.buildings = this.filters.property ? Object.keys(this.unitGroups[this.filters.property] || {}) : [];
this.loadTickets();
this.syncUrl();
},
onBuildingChange() {
this.filters.unitId = '';
this.filterUnit = null;
this.searchApartment = '';
this.loadTickets();
this.syncUrl();
},
get buildingUnits() {
if (!this.filters.property || !this.filters.building) return [];
return this.unitGroups[this.filters.property]?.[this.filters.building] || [];
},
get filteredApartments() {
const q = (this.searchApartment || '').toLowerCase().trim();
let units = this.buildingUnits;
if (q) {
units = units.filter(u =>
(u.apartment_code || '').toLowerCase().includes(q) ||
String(u.floor || '').includes(q)
);
}
return units;
},
closeApartment() {
setTimeout(() => { this.apartmentOpen = false; }, 150);
},
selectFilterUnit(unit) {
this.filterUnit = unit;
this.filters.unitId = unit.id;
this.searchApartment = unit.apartment_code;
this.apartmentOpen = false;
this.loadTickets();
this.syncUrl();
},
get groupedTickets() {
return app().groupByPriority(this.tickets, this.ageDir);
},
get groupedTotal() {
return Object.values(this.groupedTickets).reduce((n, g) => n + g.length, 0);
},
async loadTickets() {
try {
let url = `/api/tickets?page=${this.page}&page_size=${this.pageSize}`;
if (this.filters.status) url += `&status=${encodeURIComponent(this.filters.status)}`;
if (this.filters.priority) url += `&priority=${encodeURIComponent(this.filters.priority)}`;
if (this.filters.property) url += `&property=${encodeURIComponent(this.filters.property)}`;
if (this.filters.building) url += `&building=${encodeURIComponent(this.filters.building)}`;
if (this.filters.unitId) url += `&unit_id=${encodeURIComponent(this.filters.unitId)}`;
if (this.filters.dateFrom) url += `&date_from=${encodeURIComponent(this.filters.dateFrom)}`;
if (this.filters.dateTo) url += `&date_to=${encodeURIComponent(this.filters.dateTo)}`;
@@ -204,6 +390,16 @@
if (valA > valB) return this.sortDir === 'asc' ? 1 : -1;
return 0;
});
},
clearFilters() {
this.filters = { search: '', status: '', priority: '', property: '', building: '', unitId: '', dateFrom: '', dateTo: '' };
this.filterUnit = null;
this.searchApartment = '';
this.buildings = [];
this.page = 1;
this.loadTickets();
this.syncUrl();
}
}
}
+162 -50
View File
@@ -6,6 +6,25 @@
<p class="text-gray-500 mt-1">Report a maintenance or customer service issue</p>
</div>
<!-- Report Mode: Standard / Emergency quick path -->
<div class="bg-white rounded-xl shadow-sm border border-gray-200 p-6 max-w-3xl mb-6">
<div class="grid grid-cols-1 md:grid-cols-2 gap-3">
<button type="button" @click="setMode('standard')" class="flex items-center justify-center space-x-2 px-4 py-3 rounded-xl border-2 text-sm font-medium transition"
:class="mode === 'standard' ? 'border-denya-500 bg-denya-50 text-denya-700' : 'border-gray-200 text-gray-600 hover:bg-gray-50'">
<span>Standard Issue</span>
</button>
<button type="button" @click="setMode('emergency')" class="flex items-center justify-center space-x-2 px-4 py-3 rounded-xl border-2 text-sm font-medium transition"
:class="mode === 'emergency' ? 'border-red-500 bg-red-50 text-red-700' : 'border-gray-200 text-gray-600 hover:bg-gray-50'">
<span>🚨 Emergency</span>
</button>
</div>
<p x-show="mode === 'emergency'" class="mt-3 text-xs text-red-600 leading-relaxed">
Emergency reports (gas leak, fire, flood, electrical hazard) are created with 🔴 Urgent priority and urgent SLA targets apply.
The Gas Leak category is available here only — it stays hidden from the standard issue list.
</p>
<p x-show="mode === 'standard'" class="mt-3 text-xs text-gray-400">Standard maintenance or customer service issues.</p>
</div>
<div class="bg-white rounded-xl shadow-sm border border-gray-200 p-6 max-w-3xl">
<form @submit.prevent="submitTicket" class="space-y-5">
<!-- Row: Customer Name + Phone -->
@@ -20,36 +39,56 @@
</div>
</div>
<!-- Row: Property + Apartment -->
<div class="grid grid-cols-1 md:grid-cols-2 gap-4">
<div>
<label class="block text-sm font-medium text-gray-700 mb-1">Property <span class="text-red-500">*</span></label>
<select x-model="form.property" @change="loadUnits()" class="w-full px-4 py-2.5 rounded-lg border border-gray-300 focus:ring-2 focus:ring-denya-500 focus:border-transparent outline-none">
<option value="">Select Property</option>
<option value="East">Pavilion East</option>
<option value="West">Pavilion West</option>
</select>
</div>
<div>
<label class="block text-sm font-medium text-gray-700 mb-1">Apartment <span class="text-red-500">*</span></label>
<select x-model="form.apartment_code" class="w-full px-4 py-2.5 rounded-lg border border-gray-300 focus:ring-2 focus:ring-denya-500 focus:border-transparent outline-none" :disabled="!form.property">
<option value="">Select Apartment</option>
<template x-for="unit in units" :key="unit.id">
<option :value="unit.apartment_code" x-text="unit.apartment_code"></option>
</template>
</select>
<!-- Row: Property → Building → Apartment (3-level cascade + searchable combobox) -->
<div>
<label class="block text-sm font-medium text-gray-700 mb-1">Location <span class="text-red-500">*</span></label>
<div class="grid grid-cols-1 md:grid-cols-3 gap-4">
<div>
<select x-model="form.property" @change="onPropertyChange()" class="w-full px-4 py-2.5 rounded-lg border border-gray-300 focus:ring-2 focus:ring-denya-500 focus:border-transparent outline-none">
<option value="">Property</option>
<option value="East">Pavilion East</option>
<option value="West">Pavilion West</option>
</select>
</div>
<div>
<select x-model="form.building" @change="onBuildingChange()" class="w-full px-4 py-2.5 rounded-lg border border-gray-300 focus:ring-2 focus:ring-denya-500 focus:border-transparent outline-none" :disabled="!form.property">
<option value="">Building</option>
<template x-for="b in buildings" :key="b">
<option :value="b" x-text="b"></option>
</template>
</select>
</div>
<div class="relative">
<input type="text" x-model="searchApartment" @focus="apartmentOpen = true" @input="apartmentOpen = true" @keydown.escape="apartmentOpen = false"
:disabled="!form.building" @blur="closeApartment()"
:placeholder="form.apartment_code ? form.apartment_code : (form.building ? 'Search apartment (e.g. 011E, 505, 10W)...' : 'Select building first')"
class="w-full px-4 py-2.5 rounded-lg border border-gray-300 focus:ring-2 focus:ring-denya-500 focus:border-transparent outline-none disabled:bg-gray-50 disabled:text-gray-400">
<div x-show="apartmentOpen && filteredApartments.length" class="absolute z-20 mt-1 w-full bg-white border border-gray-200 rounded-lg shadow-lg max-h-48 overflow-y-auto">
<template x-for="unit in filteredApartments" :key="unit.id">
<button type="button" @mousedown.prevent="selectApartment(unit)" class="block w-full text-left px-3 py-2 hover:bg-denya-50 text-sm">
<span class="font-medium text-gray-800" x-text="unit.apartment_code"></span>
<span class="text-xs text-gray-400" x-text="` · Floor ${unit.floor || '—'} · ${unit.building || ''}`"></span>
</button>
</template>
</div>
<div x-show="apartmentOpen && !filteredApartments.length && form.building" class="absolute z-20 mt-1 w-full bg-white border border-gray-200 rounded-lg shadow-lg px-3 py-2 text-xs text-gray-400">
No apartments match “<span x-text="searchApartment"></span>
</div>
</div>
</div>
<p class="mt-1 text-xs text-gray-400">Property → Building → Apartment. Search matches apartment code, floor, or building.</p>
</div>
<!-- Category -->
<div>
<label class="block text-sm font-medium text-gray-700 mb-1">Category <span class="text-red-500">*</span></label>
<select x-model="form.category_main" @change="loadSubCategories()" class="w-full px-4 py-2.5 rounded-lg border border-gray-300 focus:ring-2 focus:ring-denya-500 focus:border-transparent outline-none">
<select x-model="form.category_main" @change="onCategoryChange()" class="w-full px-4 py-2.5 rounded-lg border border-gray-300 focus:ring-2 focus:ring-denya-500 focus:border-transparent outline-none">
<option value="">Select Category</option>
<template x-for="cat in categories" :key="cat.id">
<option :value="cat.id" x-text="cat.name"></option>
</template>
</select>
<div x-show="selectedCategoryHint" class="mt-2 text-xs text-gray-600 bg-amber-50 border border-amber-200 rounded-lg px-3 py-2" x-text="selectedCategoryHint"></div>
</div>
<div x-show="subCategories.length">
<label class="block text-sm font-medium text-gray-700 mb-1">Sub-Category</label>
@@ -62,7 +101,13 @@
</div>
<!-- Priority -->
<div>
<div x-show="mode === 'emergency'">
<label class="block text-sm font-medium text-gray-700 mb-1">Priority</label>
<div class="p-3 bg-red-50 border border-red-200 rounded-lg text-sm text-red-700 font-medium">
🔴 Urgent — fixed for emergency reports (15 min response / 4 h resolution SLA)
</div>
</div>
<div x-show="mode === 'standard'">
<label class="block text-sm font-medium text-gray-700 mb-1">Priority</label>
<div class="grid grid-cols-2 md:grid-cols-4 gap-2">
<label class="flex items-center p-3 border rounded-lg cursor-pointer hover:bg-gray-50" :class="form.priority === 'urgent' ? 'border-red-500 bg-red-50' : 'border-gray-200'">
@@ -136,7 +181,7 @@
<div class="flex items-center space-x-3 pt-2">
<button type="submit" :disabled="submitting" class="px-6 py-2.5 bg-denya-600 text-white rounded-lg hover:bg-denya-700 transition font-medium disabled:opacity-50 disabled:cursor-not-allowed flex items-center space-x-2">
<svg x-show="submitting" class="animate-spin h-4 w-4" xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 24 24"><circle class="opacity-25" cx="12" cy="12" r="10" stroke="currentColor" stroke-width="4"/><path class="opacity-75" fill="currentColor" d="M4 12a8 8 0 018-8V0C5.373 0 0 5.373 0 12h4z"/></svg>
<span x-text="submitting ? 'Creating...' : 'Create Issue'"></span>
<span x-text="submitting ? 'Creating...' : (mode === 'emergency' ? 'Create Emergency Issue' : 'Create Issue')"></span>
</button>
<a href="/tickets" class="px-6 py-2.5 border border-gray-300 rounded-lg text-gray-700 hover:bg-gray-50 transition font-medium">Cancel</a>
</div>
@@ -147,11 +192,14 @@
<script>
function createTicket() {
return {
mode: 'standard',
form: {
customer_name: '',
phone: '',
property: '',
building: '',
apartment_code: '',
unit: null,
category_main: '',
category_id: null,
priority: '',
@@ -161,7 +209,11 @@
},
categories: [],
subCategories: [],
units: [],
unitGroups: {},
buildings: [],
searchApartment: '',
apartmentOpen: false,
selectedCategoryHint: '',
photoFiles: [],
photoPreviews: [],
submitting: false,
@@ -169,39 +221,102 @@
async init() {
await this.loadCategories();
await this.loadUnits();
},
// ── Report mode ──────────────────────────────────────────
setMode(mode) {
this.mode = mode;
// Reset category selection; emergency path fixes priority
this.form.category_main = '';
this.form.category_id = null;
this.subCategories = [];
this.selectedCategoryHint = '';
if (mode === 'emergency') this.form.priority = 'urgent';
this.loadCategories();
},
async loadCategories() {
try {
const data = await app().apiGet('/api/tickets/categories');
const url = this.mode === 'emergency'
? '/api/tickets/categories?type=emergency&include_hidden=true'
: '/api/tickets/categories';
const data = await app().apiGet(url);
// Top-level categories only
this.categories = data?.filter(c => !c.parent_id) || [];
} catch (e) { console.error('Categories load error', e); }
},
async loadSubCategories() {
this.form.category_id = null;
this.subCategories = [];
if (!this.form.category_main) return;
async loadUnits() {
try {
const data = await app().apiGet('/api/tickets/categories');
const parent = data?.find(c => c.id == this.form.category_main);
if (parent?.children) {
this.subCategories = parent.children;
}
} catch (e) { console.error('Subcategories load error', e); }
const data = await app().apiGet('/api/tickets/units/grouped');
this.unitGroups = data || {};
} catch (e) { console.error('Units load error', e); }
},
async loadUnits() {
// ── Location cascade ─────────────────────────────────────
onPropertyChange() {
this.form.building = '';
this.form.apartment_code = '';
this.units = [];
if (!this.form.property) return;
try {
const data = await app().apiGet(`/api/tickets/units?property=${encodeURIComponent(this.form.property)}`);
this.units = data || [];
} catch (e) {
console.error('Units load error', e);
this.form.unit = null;
this.searchApartment = '';
const prop = this.form.property;
this.buildings = prop ? Object.keys(this.unitGroups[prop] || {}) : [];
},
onBuildingChange() {
this.form.apartment_code = '';
this.form.unit = null;
this.searchApartment = '';
},
get buildingUnits() {
if (!this.form.property || !this.form.building) return [];
return this.unitGroups[this.form.property]?.[this.form.building] || [];
},
get filteredApartments() {
const q = (this.searchApartment || '').toLowerCase().trim();
let units = this.buildingUnits;
if (q) {
units = units.filter(u =>
(u.apartment_code || '').toLowerCase().includes(q) ||
(u.building || '').toLowerCase().includes(q) ||
String(u.floor || '').includes(q)
);
}
return units;
},
closeApartment() {
setTimeout(() => { this.apartmentOpen = false; }, 150);
},
selectApartment(unit) {
this.form.unit = unit;
this.form.apartment_code = unit.apartment_code;
this.searchApartment = unit.apartment_code;
this.apartmentOpen = false;
},
// ── Category helpers ─────────────────────────────────────
onCategoryChange() {
this.form.category_id = null;
this.subCategories = [];
this.selectedCategoryHint = '';
if (!this.form.category_main) return;
const parent = this.categories.find(c => c.id == this.form.category_main);
if (parent?.children) {
this.subCategories = parent.children;
}
const hints = {
'Carpentry': 'Triage tip: use Carpentry for structural timber, door and frame work; Furniture for movable pieces (beds, chairs, tables, wardrobes); Security for lock, latch and door-closing functionality.',
'Mould & Damp': 'Damp / mould remediation. Priority defaults to 🟡 Medium unless you change it.',
'Aluminum/Glass': 'Windows, doors, sliding/fixed panels, glass and mirror replacement.'
};
if (parent?.name && hints[parent.name]) this.selectedCategoryHint = hints[parent.name];
// Mould & Damp defaults to Medium priority
if (parent?.name === 'Mould & Damp' && !this.form.priority) this.form.priority = 'medium';
},
handlePhotos(e) {
@@ -226,32 +341,29 @@
async submitTicket() {
this.error = '';
this.submitting = true;
try {
// Validate required fields
if (!this.form.property || !this.form.apartment_code || !this.form.description) {
this.error = 'Please fill in Property, Apartment, and Description.';
if (!this.form.property || !this.form.building || !this.form.unit || !this.form.description) {
this.error = 'Please fill in Property, Building, Apartment, and Description.';
this.submitting = false;
return;
}
// Resolve unit_id from selected apartment_code
const selectedUnit = this.units.find(u => u.apartment_code === this.form.apartment_code);
// Create the ticket
const payload = {
description: this.form.description,
priority: this.form.priority || null,
priority: this.mode === 'emergency' ? 'urgent' : (this.form.priority || null),
reporter: this.form.reporter || this.form.customer_name || app().user.full_name,
reported_via: this.form.reported_via || 'walk-in',
category_id: this.form.category_id ? parseInt(this.form.category_id) : (this.form.category_main ? parseInt(this.form.category_main) : null),
unit_id: selectedUnit ? selectedUnit.id : null,
unit_id: this.form.unit.id,
customer_name: this.form.customer_name || null,
phone: this.form.phone || null,
};
const ticket = await app().apiPost('/api/tickets', payload);
// Upload photos if any
if (this.photoFiles.length > 0 && ticket?.id) {
const formData = new FormData();