feat(dashboard): technician performance report + real technician names
Wahab customer request (relay #748 v3 next-wave). 3a. Fix 'Tech #N' display: - FM dashboard's "Technician Workload" card was built from `Tech #${t.assigned_to}`; it now reads Ticket.assigned_technician_name (falling back to 'Unassigned', matching /tickets). - Template sweep confirms no other `Tech #` placeholder exists. 3b. Technician performance dashboard: - New bearer-gated GET /api/tickets/tech-performance aggregating existing ticket columns only (no schema change): per-technician total assigned, completed, in progress, escalated, cancelled, pending, open tasks, completion rate, and created_at -> closed_at resolution time with explicit counts for finished tasks lacking a timestamp. Rows key on user id so same-name technicians stay separate; labels are real names. Fleet totals and an unassigned-ticket count are included. - New /dashboard/tech-performance page (FM + CEO nav and links) with sortable table, completion bars and empty states; same-origin vendored assets only. - Bucket map, service, schemas and tests in app/services/ticket.py, app/schemas/ticket.py, tests/test_tech_performance.py. Tests: 111 passed (101 existing + 10 new).
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{% extends "base.html" %}
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{% block content %}
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<div x-data="ceoDashboard()" x-init="init()">
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<div class="mb-6">
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<h1 class="text-2xl font-bold text-gray-900">Executive Dashboard</h1>
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<p class="text-gray-500 mt-1">Read-only strategic overview</p>
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<div class="mb-6 flex flex-wrap items-start justify-between gap-3">
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<div>
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<h1 class="text-2xl font-bold text-gray-900">Executive Dashboard</h1>
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<p class="text-gray-500 mt-1">Read-only strategic overview</p>
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</div>
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<a href="/dashboard/tech-performance" class="px-3 py-2 text-sm border border-gray-300 rounded-lg hover:bg-gray-50 text-gray-700">Technician Performance →</a>
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</div>
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<!-- Executive KPI Cards -->
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