P0.1 — fail-closed secrets:
- config.py: no default SECRET_KEY; refuses to boot when unset, a known
placeholder, or <32 chars. Generate with: openssl rand -hex 32.
- docker-compose.yml: literal secrets removed; runtime env now comes from
a git-ignored .env via env_file. .env.example added as template.
- .gitignore already covers .env (verified).
P0.2 — locked CORS:
- main.py: CORS_ORIGINS must be an explicit comma-separated allow-list.
'*' or an empty value refuses to boot (was: silently ['*'] with
allow_credentials=True).
P0.3 — role-safe registration:
- services/auth.py: client-supplied 'role' is IGNORED on POST
/api/auth/register; self-registered users always get the
least-privilege 'CS Rep' role. Unauthenticated callers can no longer
mint Admin/Jerome, Admin/Wahab, or Director accounts.
Tests:
- conftest.py sets test SECRET_KEY/CORS_ORIGINS before app import.
- New tests/test_p0_hardening.py (8 tests): role-escalation blocked for
Admin/Jerome and Admin/Wahab, duplicate-email 409, and subprocess
boot-validation for placeholder/short/missing secret + wildcard CORS.
- Full suite: 44 passed.
Redeploy note (per research): seed_units/seed_categories are insert-only,
so the Aug-26 redeploy does NOT orphan historical tickets referencing
units 103E/103W/105E/105W or the legacy 34-category tree. Pending
Wahab: are 103E/103W/105E/105W real apartments dropped from the Excel
regeneration? Optional follow-up: floor-number backfill for already-
seeded units (mapping corrected floors; existing rows keep old values).
Checks per HARDENING.md acceptance:
- [x] starting without a real key fails loudly (subprocess-verified)
- [x] compose carries no literal secret; secrets come from .env
- [x] CORS_ORIGINS explicit allow-list, '*' rejected
- [x] unauthenticated register cannot mint Admin/* or Director
- Add Cancelled as terminal status reachable from all active states; exclude
from SLA breach reporting and dashboard active counts; add to status pickers
- Persist customer phone on ticket create/update (was silently dropped);
add tickets.phone migration + legacy self-heal guard
- Add admin-only DELETE /api/tickets/{id} (removes timeline/photos/escalations)
- Add GET /api/auth/users for the assign-technician dropdown (was hardcoded)
- TicketOut now returns nested unit/category so the detail page stops showing
'—' for Unit/Property/Category
- Ticket numbering uses max+1 so deletions never re-issue a number
- New-issue form: require Category and (standard mode) Priority client-side
- Tests: 11 new cases covering cancellation, SLA exemption, phone, delete,
users endpoint, numbering
- Ticket CRUD with full 15-status lifecycle enforcement
- Auto-generated ticket numbers (PAV-YYYY-NNNNN)
- Status transitions validated and auto-logged to timeline
- Reopen with 7-day window + auto-escalation to Ama
- SLA engine: priority-based deadlines and breach detection
- Photo uploads to uploads/ with multipart support
- Category system seeded from PRD §7 taxonomy (20 top-level)
- Flat and tree category listing endpoints
- SLA status check endpoint (/api/tickets/{id}/sla)
- Paginated ticket listing with filters