Wahab customer request (relay #748 v3 next-wave).
3a. Fix 'Tech #N' display:
- FM dashboard's "Technician Workload" card was built from
`Tech #${t.assigned_to}`; it now reads Ticket.assigned_technician_name
(falling back to 'Unassigned', matching /tickets).
- Template sweep confirms no other `Tech #` placeholder exists.
3b. Technician performance dashboard:
- New bearer-gated GET /api/tickets/tech-performance aggregating existing
ticket columns only (no schema change): per-technician total assigned,
completed, in progress, escalated, cancelled, pending, open tasks,
completion rate, and created_at -> closed_at resolution time with explicit
counts for finished tasks lacking a timestamp. Rows key on user id so
same-name technicians stay separate; labels are real names. Fleet totals
and an unassigned-ticket count are included.
- New /dashboard/tech-performance page (FM + CEO nav and links) with sortable
table, completion bars and empty states; same-origin vendored assets only.
- Bucket map, service, schemas and tests in app/services/ticket.py,
app/schemas/ticket.py, tests/test_tech_performance.py.
Tests: 111 passed (101 existing + 10 new).
WhatsApp demo path (relay #748):
- WHATSAPP_DEMO_TO config under the WhatsApp section (env-based, .env-only;
.env.example keeps an empty placeholder; real numbers never enter source).
- build_demo_webhook_payload() in app/routers/whatsapp.py builds the Meta
demo payload from it (fails closed when unset), so the webhook round trip
logs from_number = demo number (surfaces in GET /api/whatsapp/mock-log) and
the auto-reply targets the same number.
- tests/test_whatsapp_demo_number.py: default empty + never committed in
tracked files, payload builder from/to, 200/403/401 gates unchanged.
Branding (logo-assets-v1, sha256-verified, same-origin app/static/branding):
- Login header uses h96 full lockup; logged-in topbar (base.html) uses h48 on
a light chip (logo ink is ~2:1 vs the dark nav); favicons 32x32 + 16x16 in
<head>. img-src 'self' data: blob: already allows /static/branding/*.
- tests/test_branding_assets.py: page placement + same-origin serving + CSP.
- AGENTS.md synced.
The P0 templates loaded Alpine.js from cdn.jsdelivr.net and Tailwind from
cdn.tailwindcss.com, so LAN-only demo clients got a login page whose JS never
engaged (stuck form). Vendor both libraries under app/static/vendor/
(alpine-3.17.2.min.js, tailwind-3.4.17.js) served same-origin at /static,
point base.html at local paths, and drop both CDN hosts from the CSP
(script-src/style-src stay 'self' 'unsafe-inline'; connect-src 'self').
HTML pages now ship Cache-Control: no-cache; vendored assets are cached
public, max-age=31536000, immutable (versioned filenames). HSTS stays
TLS-gated. Adds tests/test_frontend_vendoring.py (no external script src on
/login, both vendor paths 200, no-cache + immutable header checks, CSP
without CDN hosts).
Wahab can now enter historical tickets that keep their true reported date:
- Add nullable tickets.reported_at (DateTime) via alembic d5e0f2a1c3b4;
backfill existing rows from created_at so nothing shows empty.
- TicketCreate.reported_at (optional) is persisted by create_ticket and
defaults to now when omitted, so existing create behavior is unchanged.
- New-issue form gains a 'Reported Date' date picker (defaults to today,
past dates allowed, future blocked) and sends reported_at in the payload.
- List and detail pages show 'Reported' next to 'Created' (date-only,
labeled) so backdated tickets are obvious; SLA deadline is unchanged and
still runs from creation time so backfilling never instantly breaches.
- Tests: backdated create persists + is exposed on list/detail; omitted
reported_at defaults to now; SLA window unchanged; full datetime round trip.
- Add Cancelled as terminal status reachable from all active states; exclude
from SLA breach reporting and dashboard active counts; add to status pickers
- Persist customer phone on ticket create/update (was silently dropped);
add tickets.phone migration + legacy self-heal guard
- Add admin-only DELETE /api/tickets/{id} (removes timeline/photos/escalations)
- Add GET /api/auth/users for the assign-technician dropdown (was hardcoded)
- TicketOut now returns nested unit/category so the detail page stops showing
'—' for Unit/Property/Category
- Ticket numbering uses max+1 so deletions never re-issue a number
- New-issue form: require Category and (standard mode) Priority client-side
- Tests: 11 new cases covering cancellation, SLA exemption, phone, delete,
users endpoint, numbering
Items 1-5, 9, 11 from denya-wahab-feedback-s2:
- Category.show_in_form (alert-only flag): Gas Leak hidden from issue picker
but kept urgent for SLA/alert and reporting; emergency quick path on the
new-issue form creates urgent tickets via include_hidden categories.
- Seed: Aluminum/Glass, Carpentry, Mould & Damp (Medium default) maintenance
categories; Lost Property renamed Missing Item (+ sub).
- One alembic migration: add show_in_form (backfill True, Gas Leak False) +
data rename Lost Property -> Missing Item.
- Property -> Building -> Apartment cascade with searchable apartment combobox
on the new-issue form and ticket list filters; /api/tickets/units gains
building filter + /units/grouped variant; /api/tickets gains additive
building/unit_id filters. apartment_mapping.json committed (deterministic).
- Group-by-priority toggle on /tickets (four sections + unknown bucket,
age-sortable, composes with filters, URL deep links), FM dashboard active
tickets, and CS dashboard priority card click-through.
- Tests: 13 new (category visibility, seed idempotency/sync, unit grouping,
ticket building/unit filters).
The CEO dashboard requested /api/tickets?page_size=500, but the API caps
page_size at 200 (le=200 in app/routers/tickets.py), so the request
returned 422 and every KPI/chart rendered zeros.
- ceo.html: fetch all tickets by looping pages of page_size=200 until
total items are collected (with a safety bound), keeping KPIs accurate
as volume grows past 200.
- tests: add test suite anchoring the pagination contract — page_size=500
returns 422, page_size=200 returns items/total/page/page_size, and a
page loop collects every ticket without duplicates.
- pyproject: enable pytest-asyncio auto mode and tests/ discovery.
- .gitignore: un-ignore committed tests/test_*.py.
- Brand colors: primary #0d2b18 (deep forest green), accent #c8a96e (gold), bg #faf8f5 (cream), text #1a1a1a
- Nav bg #0d2b18 with gold logo mark and white text
- Denya Developers + OneCare branding in nav header
- Gold accent borders, hover states, and active tab highlights
- Toast/success use brand green shades
- Body background cream (#faf8f5)
- Fix detail.html to use assigned_technician_name (not .assigned_technician?.full_name)
- Remove double error toast in submitNote() catch block
- Replace wasteful API calls in CEO dashboard with units+data approach
- Remove QR Code option from reported_via dropdown (excluded per scope)
- Move unit loading to use real /api/tickets/units endpoint
- Match unit code format to backend seed (0101E style)
- Send unit_id in create ticket payload
- Fix tech IDs to match seed order (9-15 for Prosper-Afful)
- Add customer_name and phone fields to TicketCreate schema
- Map form customer_name/phone into API payload
- Remove duplicate import
- Fix → in create ticket
- Fix → in ticket detail
- Add note field to TicketUpdate schema and handle note-only updates in backend
- Update frontend submitNote() to use PATCH endpoint
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