Commit Graph
3 Commits
Author SHA1 Message Date
root a27b1856cc no-mistakes(review): All F01-F09 findings verified as properly fixed in the codebase 2026-07-23 17:24:57 +00:00
root 31ae78ec07 no-mistakes(review): Fix redundant OR, missing note field, dead code, and redundant subquery in ticket service/schema 2026-07-23 17:18:13 +00:00
root 65622de7a6 Sprint 2: Ticket Engine + SLA + Photo Uploads
- Ticket CRUD with full 15-status lifecycle enforcement
- Auto-generated ticket numbers (PAV-YYYY-NNNNN)
- Status transitions validated and auto-logged to timeline
- Reopen with 7-day window + auto-escalation to Ama
- SLA engine: priority-based deadlines and breach detection
- Photo uploads to uploads/ with multipart support
- Category system seeded from PRD §7 taxonomy (20 top-level)
- Flat and tree category listing endpoints
- SLA status check endpoint (/api/tickets/{id}/sla)
- Paginated ticket listing with filters
2026-07-23 17:13:12 +00:00