"""User model."""

from __future__ import annotations

from sqlalchemy import Boolean, String
from sqlalchemy.orm import Mapped, mapped_column, relationship

from app.core.database import Base


class User(Base):
    __tablename__ = "users"

    id: Mapped[int] = mapped_column(primary_key=True, autoincrement=True)
    email: Mapped[str] = mapped_column(String(255), unique=True, nullable=False, index=True)
    password_hash: Mapped[str] = mapped_column(String(255), nullable=False)
    full_name: Mapped[str] = mapped_column(String(255), nullable=False)
    phone: Mapped[str | None] = mapped_column(String(50), nullable=True)
    role: Mapped[str] = mapped_column(
        String(50),
        nullable=False,
        comment="CS Rep, CS Manager, FM Dispatcher, Admin/Jerome, Admin/Wahab, Tech, CEO, Director",
    )
    active: Mapped[bool] = mapped_column(Boolean, default=True, nullable=False)

    # relationships
    assigned_tickets = relationship("Ticket", back_populates="assigned_technician", foreign_keys="Ticket.assigned_to")
    timeline_entries = relationship("TicketTimeline", back_populates="user")
    escalations = relationship("Escalation", back_populates="escalated_to_user", foreign_keys="Escalation.escalated_to")

    def __repr__(self) -> str:
        return f"<User {self.id}:{self.email} ({self.role})>"