Files
jerome 05eccd5b53 chore: consolidate Syslog Solution code into unified repository structure
- Moved scattered scripts, templates, and documentation into organized directories (applications/, scripts/, assets/).
- Updated .gitignore to strictly exclude secrets, state files, and IDE configs.
- Added comprehensive README.md outlining repository structure and best practices.
- Preserved all existing documentation and technical architecture files.
- Prepared infrastructure/ for AWS Org and Proxmox Terraform management.
2026-05-07 11:40:02 +00:00

3.1 KiB

06 - TROUBLESHOOTING — Home

Purpose: Common issues, error resolutions, and debugging guides for Syslog infrastructure.

Overview

This section provides solutions for common technical problems across the Syslog infrastructure stack. Each guide includes symptoms, root causes, and step-by-step fixes.

Troubleshooting Categories

Proxmox & Virtualization

  • VM won't start or crashes
  • GPU passthrough failures
  • Network connectivity issues
  • Storage performance problems
  • Resource allocation errors

GPU & Hardware

  • AMD GPU detection failures
  • ROCm driver installation issues
  • Temperature and cooling problems
  • Performance degradation
  • Compatibility issues

AWS Cloud

  • EC2 instance connectivity
  • S3 bucket access errors
  • VPC networking issues
  • Cost overrun alerts
  • Security group misconfigurations

AI Agents & Models

  • Model loading failures
  • Inference performance issues
  • Agent communication errors
  • API connectivity problems
  • Memory allocation errors

Networking & Security

  • Firewall blocking issues
  • DNS resolution failures
  • SSL/TLS certificate problems
  • Authentication errors
  • Rate limiting and throttling

Troubleshooting Methodology

Step 1: Gather Information

  • Error messages and logs
  • System status and metrics
  • Recent changes or updates
  • User reports and symptoms

Step 2: Isolate the Problem

  • Reproduce the issue
  • Identify affected components
  • Check dependencies and connections
  • Verify configurations

Step 3: Diagnose Root Cause

  • Check logs and monitoring
  • Test individual components
  • Compare with known working state
  • Identify configuration drift

Step 4: Apply Fix

  • Implement solution
  • Test thoroughly
  • Document the fix
  • Update monitoring alerts

Step 5: Prevent Recurrence

  • Update documentation
  • Add monitoring checks
  • Create automation scripts
  • Train team members

Quick Reference

Common Commands

# Check system logs
journalctl -xe --no-pager | tail -100

# Check GPU status
rocm-smi
nvidia-smi

# Check network connectivity
ping -c 4 8.8.8.8
traceroute google.com

# Check disk space
df -h
du -sh /path/to/directory

# Check running processes
top -b -n 1 | head -20
ps aux | grep -i process_name

Log Locations

  • Proxmox: /var/log/pve/
  • System: /var/log/syslog, /var/log/messages
  • GPU: /var/log/kern.log (dmesg)
  • AWS: CloudWatch Logs
  • Applications: Application-specific log directories

Emergency Procedures

Critical Issues

  1. Service Down: Check status, restart if needed, investigate root cause
  2. Data Loss: Stop writes, assess backup, restore from backup
  3. Security Breach: Isolate system, preserve logs, investigate scope
  4. Performance Crisis: Throttle traffic, scale resources, optimize

Contact Escalation

  • Level 1: System administrators
  • Level 2: Technical lead
  • Level 3: External support (vendor, consultant)
  • Level 4: Emergency response team

This troubleshooting guide is a living document. Update it with new issues and solutions as they are discovered.