no-mistakes(review): Make Cancelled reachable from all active states; wire phone PATCH; exclude cancelled from CEO resolution avg

2026-08-02 14:12:46 +00:00
parent 1dd88a141e
commit 237284b012
4 changed files with 12 additions and 7 deletions
@@ -288,7 +288,7 @@
            },

            calcAvgResolution(all) {
-                const closed = all.filter(t => ['Closed', 'Completed', 'Cancelled'].includes(t.status) && t.created_at && t.updated_at);
+                const closed = all.filter(t => ['Closed', 'Completed'].includes(t.status) && t.created_at && t.updated_at);
                if (!closed.length) return '—';
                const avgHrs = closed.reduce((sum, t) => {
                    const diff = (new Date(t.updated_at) - new Date(t.created_at)) / (1000 * 60 * 60);