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root e0a7479c3e feat: backdated reported date for old active tickets

Wahab can now enter historical tickets that keep their true reported date:

- Add nullable tickets.reported_at (DateTime) via alembic d5e0f2a1c3b4;
  backfill existing rows from created_at so nothing shows empty.
- TicketCreate.reported_at (optional) is persisted by create_ticket and
  defaults to now when omitted, so existing create behavior is unchanged.
- New-issue form gains a 'Reported Date' date picker (defaults to today,
  past dates allowed, future blocked) and sends reported_at in the payload.
- List and detail pages show 'Reported' next to 'Created' (date-only,
  labeled) so backdated tickets are obvious; SLA deadline is unchanged and
  still runs from creation time so backfilling never instantly breaches.
- Tests: backdated create persists + is exposed on list/detail; omitted
  reported_at defaults to now; SLA window unchanged; full datetime round trip.

2026-08-03 09:40:23 +00:00

alembic

feat: backdated reported date for old active tickets

2026-08-03 09:40:23 +00:00

app

feat: backdated reported date for old active tickets

2026-08-03 09:40:23 +00:00

tests

feat: backdated reported date for old active tickets

2026-08-03 09:40:23 +00:00

.gitignore

fix(dashboard): paginate CEO dashboard ticket fetch to respect API cap